With 18 locations and 84 sales executives across the country, it was imperative to set a price approval process to prevent revenue leakage. Each hierarchical level of different business units is authorized to sanction a certain discount percentage considering the derived profit. Every approval case had to be routed to the specific authority level and employee. Proper allocation algorithms, approval control, documentation, audit trail, notification was mandatory to ensure that sensitive aspect like pricing and discount are controlled properly.
Selection Process: Bespoke application development time was around 3 months. For 4 processes it would have taken minimum 10-12 months. Competing BPM products were found difficult to implement and use.Hence quickBPM was selected.
The entire process was mapped with qbProcess and qbForm. The complex pricing approval matrix was easily handled by qbBR (Business Rule module). qbAuth module ensured security and access control which was crucial for this application.
Integration with MS-AX was done to ensure master data consistency
TurnAroundTime was defined and tracked by qbBAM, thus all approval request are now processed within stipulated timeframe. It took just 3 weeks to complete entire process automation.
Additional 4 processes (Secondary Sales & Stocks, EVof, Product Configurator, ERP itemcode generator ) are now automated by the same customer.